enterprise content management, ECM

strategies, methods and tools used to capture, manage, store, preserve and deliver content and documents (4.41) related to organization strategies, methods and tools used to capture, manage, store, preserve and deliver content and documents (4.41) related to organizational processes
NOTE: ECM tools and strategies allow management of an organization's unstructured information, wherever that information exists.
(SOURCE: JIS Z 6015:2022, 4.53)